Outsourced Accounts Receivable Management Solutions You Can Trust

Working with an outsourced accounts receivables firm is an excellent solution for companies that either lack the in-house resources to effectively manage A/R, or that have a significant volume of aging invoices. Our dedicated A/R team is trained to deliver an immediate measurable reduction of your aging invoices and maintain high receivables performance over time.

When you hire an outsourced accounts receivable company like Axim, your internal team no longer has to worry about getting invoices paid or spend time trying to collect on past-due invoices – giving them more time to focus on revenue-generating activities. As an outsourced A/R partner, our sole focus is to get your invoices paid, helping free up your cash flow and oftentimes improving the time it takes customers to pay (reducing days sales outstanding or DSO). See more benefits of outsourced A/R here.

One potential disadvantage of outsourced accounts receivables is choosing a firm that is not the right fit. This makes it extremely important to do your research and ask the right questions to ensure that the outsourced A/R company you choose will be the right partner for you.

The outsourced A/R process is different for every company, but here is a quick overview of how it works at Axim: Our proprietary A/R management system syncs with your accounting software daily and tracks changes in aging as invoices are paid and new invoices are added. Our system prioritizes follow-up calls to your customers based on parameters set by you and your dedicated A/R specialist. We follow a precise follow-up timeline that keeps your past dues top of mind for your customers. We want them to know that someone from your company is going to reach out at a set number of days past due. When they anticipate this call is coming, it typically motivates the customer to process your payments faster than other vendors that aren’t reaching out. Regular communication also allows us to identify and address simple invoicing issues, like needing an invoice copy or backup documentation.

With an experienced outsourced accounts receivable management partner, the entire organization benefits. When invoices get paid faster, your company will have more working capital to use to improve the business and help drive growth. More specifically, every individual who is currently handling any aspect of A/R on your team will have more time to focus on revenue-generating activities.

Axim is a well-established outsourced A/R company that has been in business since 1984. The majority of our senior team has been with Axim for more than 10 years. Throughout this time, we have constantly refined our technology and processes based on our firsthand experience in accounts receivables to deliver the best results to our clients.

Axim works with any organization that has accounts receivables, with the exception of consumer debt, medical A/R, and construction due to the nuances of those industries. We find that for those business types, it is best to work with a specialized company for your A/R needs.

As part of our customer service approach to outsourced A/R, we use your business’s name for all customer communication and outreach, acting as an extension of your team. The Axim name is never mentioned.

Outsourced A/R and collections are two very different business models. The three main differences are: (1) outsourced A/R companies handle every aspect of your receivables, but collections only deals with your most challenging accounts; (2) outsourced A/R firms care about preserving your existing customer relationships, whereas collections firms are not concerned with customer service or your company’s reputation; (3) outsourced A/R companies are usually paid a flat monthly fee, motivating them to continue delivering results across the board, while collections firms are only paid on what they collect, oftentimes leading to aggressive tactics. Learn more about outsourced A/R vs. collections here.

When it comes to outsourced accounts receivables management, Axim stands out from other firms because of our people, experience, and process. Most of our senior leaders have over 10 years’ experience at Axim, lending deep insight and wisdom to how we work. With nearly 40 years in the industry, we have developed systems and processes that consistently deliver results for our clients. Our A/R approach involves a combination of proactive phone and email outreach and proprietary software, meaning that we don’t leave everything to an automated tech platform like many of our competitors. The difference? Our customers consistently enjoy higher receivables performance.

Call us directly at 661.254.3007, we’d love to chat with you about how Axim can help improve your A/R.